|
VIEWPOINT
|
THE CONSUMERS UNION PERSPECTIVE |
|
| Here, a monthly perspective from Consumers Union on the latest challenges—and possible solutions—facing U.S. consumers today.
See archived letters. |
|
Tighter protections needed for your IDIf you’re a careful consumer, you shred your sensitive mail, safeguard your Social Security number, and keep personal information
at home. But even if you take those steps, you can still become one of the nearly 10 million victims of identity theft in
the U.S. each year.
Our story on data brokers highlights how your information is collected and sold by companies you may have never heard about.
Information including your Social Security number and date of birth are in the hands of your bank, insurance company, and
doctor’s office, as well as government agencies and countless other businesses that use these data.
Since early 2005, an estimated 90 million records containing identifying information have been breached, prompting action
on the state and federal levels. States have led the way by enacting strong new consumer-protection laws regarding data privacy
and security. Consumers Union is urging Congress to expand and strengthen those existing state rights for all Americans.
For example, Congress should require companies, government agencies, and organizations to develop and enforce strict data-security
practices, including telling consumers every time there’s a breach of sensitive information. Notification is crucial, since
it provides an incentive for companies to keep information secure. It also allows people who may be at a higher risk of ID
theft to take steps immediately to avoid becoming victims.
Congress should require data brokers to let people see and correct the information they hold. Now, you can see that information
only if it’s used for certain purposes, such as credit or employment.
We also need strong laws to prevent identity theft from happening in the first place. A good starting point is to give all
consumers the choice to place a security freeze on their credit files. This stops crooks from opening accounts in your name,
because it prevents creditors and others from checking your credit to process new account requests unless you unfreeze your
credit files using a PIN or password. Twenty-five states have adopted security-freeze laws. All consumers should have the
ability to place a security freeze that is affordable, fast, and easy to use. (To see if you can place a credit freeze, go
to
www.ConsumersUnion.org/finance/creditfreezeinfo.htm.)
In addition, Consumers Union wants Congress and states to pass laws to help get Social Security numbers off ID cards, off
the Internet, and out of the mail. They shouldn’t be printed on employee, military, Medicare, insurance, student, and other
types of ID cards, and the sale of numbers by data brokers should be restricted. Lawmakers should act to keep your Social
Security number out of the marketplace by banning its collection unless it is essential to complete a transaction and won’t
be used for any other purpose.
Congress can do a lot to fix the problem, but it shouldn’t give thieves a head start by preventing states from developing
new solutions to protect consumers and enforce the law. States have pioneered many protections against identity theft and
should be allowed to enact consumer rights that don’t directly conflict with the conduct required under federal law.