Liam McCormack
Vice President and Technical Director
Liam McCormack is responsible for all consumer-product testing at Consumer Reports, overseeing the staff and operations in more than 50 specialized labs at Consumer Reports' National Testing and Research Center in Yonkers, NY. He also oversees operations at CR's 327-acre Auto Test Center in East Haddam, CT; the largest independent consumer automobile testing center in the world.
He previously spent an 18-year tenure at Which?, where he was the organization's Head of Research. Which? is the United Kingdom's pre-eminent product testing, research, and consumer advocacy organization that, like CR, produces a monthly magazine, website and other publications and advocates on consumer policy issues.
As Head of Research at Which?, he oversaw the development of technical and research content for Which? magazine, its website, and other Which? information products. Mr. McCormack worked closely with laboratory staff to develop and refine test processes and methodologies and was responsible for the accuracy and integrity of the results.
Early in his career, Mr. McCormack specialized in topics including car safety and security. He conducted undercover investigations of the service standards at garages and tire repair shops. As a researcher, he conducted one of the UK's first tests of the standard of advice given by lawyers on consumer issues, concluding that only a small fraction got it right. This research caused a major stir among the public and legal profession. Throughout his career, Mr. McCormack has been driven by a passion to ensure that consumers are treated fairly by the companies and professionals they deal with in their day-to-day lives.
Prior to joining Which?, Mr. McCormack served in the UK's Office of Fair Trading, a government department established to improve the welfare of consumers.
Liam McCormack is responsible for all consumer-product testing at Consumer Reports, overseeing the staff and operations in more than 50 specialized labs at Consumer Reports' National Testing and Research Center in Yonkers, NY. He also oversees operations at CR's 327-acre Auto Test Center in East Haddam, CT; the largest independent consumer automobile testing center in the world.
He previously spent an 18-year tenure at Which?, where he was the organization's Head of Research. Which? is the United Kingdom's pre-eminent product testing, research, and consumer advocacy organization that, like CR, produces a monthly magazine, website and other publications and advocates on consumer policy issues.
As Head of Research at Which?, he oversaw the development of technical and research content for Which? magazine, its website, and other Which? information products. Mr. McCormack worked closely with laboratory staff to develop and refine test processes and methodologies and was responsible for the accuracy and integrity of the results.
Early in his career, Mr. McCormack specialized in topics including car safety and security. He conducted undercover investigations of the service standards at garages and tire repair shops. As a researcher, he conducted one of the UK's first tests of the standard of advice given by lawyers on consumer issues, concluding that only a small fraction got it right. This research caused a major stir among the public and legal profession. Throughout his career, Mr. McCormack has been driven by a passion to ensure that consumers are treated fairly by the companies and professionals they deal with in their day-to-day lives.
Prior to joining Which?, Mr. McCormack served in the UK's Office of Fair Trading, a government department established to improve the welfare of consumers.
