Whirlpool Gold GY399LXU[Q] information from Consumer Reports

Whirlpool Gold GY399LXU[Q]

Price range:

$1,341.15 - $1,484.55

Summary: This Whirlpool slide-in electric smoothtop range has the following:
• 4 surface elements
• Among surface elements, 2 high-powered elements.
• Expandable elements.
• Slide-in style range.
• Touchpads for setting oven temperature.

3 people have reviewed this model.

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Type: 30-inch Smoothtop models

About - Whirlpool Gold GY399LXU[Q]
The Whirlpool Gold GY399LXU[Q] is part of the kitchen range test program at Consumer Reports. In our lab tests, electric range models like the Gold GY399LXU[Q] are rated on multiple criteria, such as those listed below. Cooktop high: This reflects how quickly the most powerful element could raise a 6-liter (6 1/3 quart) pot of water from room temperature to a near boil. Cooktop low: This reflects the ability of the lowest power element to melt and hold chocolate without scorching it. We also set the most powerful element to its lowest setting to test its ability to hold a large pot of tomato sauce below a boil. Baking: This reflects the evenness of cookies and cakes in multi-rack baking tests.

About - Whirlpool Gold GY399LXU[Q]

The Whirlpool Gold GY399LXU[Q] is part of the kitchen range test program at Consumer Reports. In our lab tests, electric range models like the Gold GY399LXU[Q] are rated on multiple criteria, such as those listed below.

Cooktop high:: This reflects how quickly the most powerful element could raise a 6-liter (6 1/3 quart) pot of water from room temperature to a near boil.
Cooktop low:: This reflects the ability of the lowest power element to melt and hold chocolate without scorching it. We also set the most powerful element to its lowest setting to test its ability to hold a large pot of tomato sauce below a boil.
Baking:: This reflects the evenness of cookies and cakes in multi-rack baking tests.

About This Brand
This midlevel, mass-market brand sells appliances priced between $500 and $1,500. Whirlpool’s freestanding ranges offer features like hidden bake elements, power burners, and convection technology. Whirlpool introduced a range designed specifically for the Hispanic consumer in 2006 and features English and Spanish controls, as well as a comal for heating tortillas.
Read our Brand Reliability

About This Brand

This midlevel, mass-market brand sells appliances priced between $500 and $1,500. Whirlpool’s freestanding ranges offer features like hidden bake elements, power burners, and convection technology. Whirlpool introduced a range designed specifically for the Hispanic consumer in 2006 and features English and Spanish controls, as well as a comal for heating tortillas.

Read our Brand Reliability

Features & Specs - Whirlpool Gold GY399LXU[Q]
High-power elements The number of surface cooking elements rated at over 2,000 watts. On a smoothtop range, often one or more of the high-power elements is a dual element; you can choose the large element or a smaller element within the larger one for small pots. High-power elements	2
Medium-power elements The number of surface cooking elements rated at over 1,500 watts but not more than 2,000 watts. Medium-power elements	0
Low-power elements The number of surface cooking elements rated from 1,200 to 1,500 watts not including warming-only elements, or those contained within larger expandable elements. Low-power elements	2
Convection mode Has a convection feature that uses a fan or two to circulate heated air, and sometimes an extra heating element. The convection mode can be turned off if you prefer conventional cooking. Convection mode	Yes
Double oven Double oven models have a second oven cavity. Most have a separate small oven above the main one complete with its own controls, door, window, oven light, slide-out rack, and self-clean function. While the upper oven offers easy access, the main oven is relatively low; you'll need to crouch to remove items from lower shelf positions. Other designs convert a single oven into two using a slide-in partition (though with a shared door.) Double oven	No
Cooking drawer Drawer below the main oven that can cook foods (up to a few inches high), as well as warm or heat serving bowls and plates. The cooking drawer has its own temperature control so can be set to cook a dish independent of the main oven. Foods must be lifted up out of the drawer (lacks a slide-out rack), and the drawer requires manual cleaning. Cooking drawer	No
Slide-in Slides between cabinets; unfinished exterior on the sides of the range. The edge of the cooktop overlaps the counter on each side and all controls are on front panel for a built-in look. Slide-in	Yes
Stainless steel available Many new mainstream ranges come with stainless steel trim or offer a stainless-trim version for an additional $200 or so. Stainless steel available	No
More features and specs

User Reviews - Whirlpool Gold GY399LXU[Q]

Consumer Reports User Reviews

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Anonymous

from

Atlanta

1.0

Terribly dissatisfed.

1/8/2012

Pros

Cons

Bake nope

Difficult To Clean

Poor Quality

Unreliable Performance

Best Uses

Comment:

Only 2 warning litghts for the 4 burners... Expect that from a cheap range, but not something in this price range? Plastic (not SS) panel behind knobs ruined by plastic sponge and dish soap the first time we cleaned a spill. Suddenly, it was clear that this was a low quality item. The we had a fire in the oven, and the oven no longer works. Touch the bake or broil button, and nothing happens. Flames in oven (plastic microwave dish left in broiler pan) caught fire) . Since it's out of warranty, we plan to go to a store and check quality so our next range works for longer than 18 months.

Anonymous

from

Naples, FL

(4 of 4 customers found this review helpful)

2.0

Cheap construction features

5/20/2010

Pros

Attractive Design

Cons

Difficult To Clean

Best Uses

Smaller Kitchens

Comment:

I didn't see this model at the appliance store, but selected it based on review & features. The bottom drawer handle is a cheap slice of metal with sharp edges. You have to be careful approaching this range, otherwise you can easily slice and cut your ankle. It is really flimsy & cheap. Their smoothtop is very difficult to keep clean appearance. It is very dark, and every drop of anything shows up on it. Definitely cannot saute with any depth pan or pot on this top. Overall, very disappointing. Also, only 2 flimsy oven racks!

Anonymous

from

Dallas, TX

(5 of 5 customers found this review helpful)

1.0

Serious Safety Issues

1/14/2010

Pros

Attractive Design

Easy To Clean

Heats Up Quickly

Large Surface Area

Cons

Unreliable Performance

Best Uses

Larger Kitchens

Comment:

I have always purchased and recommended Whirlpool products. Every kitchen appliance I own is a top of the line Whirlpool Gold, after this no more.5 service calls have failed to resolve a serious design flaw. Whirlpools service techs say the touch pad will not work reliably with some people.When using this stove in convection mode the oven will not turn off without disconnecting the power and resetting. Filed a formal complaint with the Consumer Products Safety Commission.

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