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Microwave ovens

Panasonic Inverter NN-H965BF
 
Price range:
$169.99 - $243.37
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Summary: This Panasonic 2.2 cubic-foot 1250-watt has
  • a sensor
  • combo controls.
Dividing line
Community icon38 people have reviewed this model.
Type: Large countertop microwaves
About - Panasonic Inverter NN-H965BF

The Panasonic Inverter NN-H965BF is part of the microwave oven test program at Consumer Reports. In our lab tests, countertop microwave oven models like the Inverter NN-H965BF are rated on multiple criteria, such as those listed below.


Heating evenness:
This reflects how evenly a model reheated a dish of cold mashed potatoes.

Defrosting evenness:
This is based on how well the automatic-defrost program defrosted one pound of frozen ground chuck.

Speed of heating:
This score is based on the temperature rise of water heated in the microwave.
About This Brand

This maker offers a wide range of products in the midlevel to high-end categories and is known for its Inverter technology. A number of Panasonic countertop models are also built-ins and convert with a kit you can purchase. The company sells a number of models with the Turbo Convection feature. Models range in price from $110 to $700.

Features & Specs - Panasonic Inverter NN-H965BF
info Claimed capacity (cu. ft.) 2.2
info Watts 1250
info Detailed prompts Yes
info Convection mode No
info Sensor Yes
info Stainless/SS-look option No
More features and specs
User Reviews - Panasonic Inverter NN-H965BF
User Reviews
Already own it? Write a review
 
4.0
Good Unit with Issues
12/12/2014
Pros
Attractive Design
Easy To Clean
Easy To Install
Heats Evenly
Powerful
Simple Controls
Simple Display
Cons
Noisy
Not For User Repair
Best Uses
Defrosting
Frozen Food
Leftovers
Comment:
I've had this machine or it's spiritual sibling for years. It hasn't changed in the years (since 2005ish?) I've had it.<br /><br />I can attest to the issues with the door latch; that's the reason it fails to continue running. It will fail to close properly and refuse to allow starting and programming.<br />------<br /><br />I had brought mine to service when I had it for about a year with this problem, but it was sent back as OK; apparently the trip to the service center vibrated it to working. Good thing, I thought, as it was just out of warranty.<br /><br />It was only later that I had the issue again and, with some security screw bits, I opened the unit for inspection. That's when I found the problem. <br /><br />Bluntly put, it's a bad design.<br /><br />Taking off the stainless steel (in my case) hood that encases the unit for servicing, I bring attention to the safety latch screws that house the switches for the lock on the right side of the microwave (as you face it's front).<br /><br />Those are the parts that, when they drift, the mechanism will not close properly and prevent the lock and the interlock(s) from engaging. It doesn't take more than a millimeter or less for this to happen.<br /><br />If the mechanism drifts, the front push-button-latch remains unlocked and the unit can't close properly. Programming the unit is also problematic.<br />Slamming *sometimes* helps but is NOT recommended. Warping or breaking the door might result.<br /><br />Re-adjusting and tightening the screws will cure the issue…and it WILL (at least in my case), happen again…unless one uses a few dabs of nail-polish after the adjustment and re-tightening (lock tight?) to keep the screws from drifting…make sure the surfaces are clean…<br /><br />This isn't for those uninitiated in reasonably dangerous electronics so might best be done by someone more involved with that…
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
(1 of 1 customers found this review helpful)
 
1.0
Stay away. Get one with a handle.
12/6/2014
Pros
Attractive Design
Powerful
Cons
Cheap Latch Mechanism
Unreliable
Best Uses
Frozen Food
Comment:
Thing was great. CR best buy! About 1.5 years into ownership the door latching mechanism became finicky. We have to slam the stupid thing shut now to get it to activate. Why is this still on the best buy list?
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(5 of 5 customers found this review helpful)
 
1.0
Door and Door Latch are a MAJOR Problem
10/30/2014
Pros
Attractive Design
Easy To Clean
Easy To Install
Cons
Noisy
Unreliable
Best Uses
Defrosting
Leftovers
Comment:
The door needs a handle. Over time it becomes misaligned with latches and is difficult to close or the push release for the door fails. All of these make the machine inoperable. Thank God for Costco...I've had three and all returned. That's why I'm back on CR. To find a replacement.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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