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Refrigerators

Amana ABB1921WE[W]
 
Approximate retail price:
$850
Summary: This 18.5 cu.-ft. conventional bottom-freezer Amana ABB1921WE[W] refrigerator has
  • digital controls
Dividing line
Community icon6 people have reviewed this model.
Type: Conventional bottom-freezers
About - Amana ABB1921WE[W]

The Amana ABB1921WE[W] is part of the refrigerator test program at Consumer Reports. In our lab tests, bottom freezer refrigerator models like the ABB1921WE[W] are rated on multiple criteria, such as those listed below.


Temperature performance:
This combines results of tests measuring the accuracy of initial temperature settings along with how well a model 1) kept optimum temperatures in the refrigerator and freezer at the same time; 2) kept temperatures even throughout each compartment; 3) kept temperatures constant despite changes in room temperatures; and 4) maintained set temperatures even with very high room temperatures.

Energy efficiency:
This reflects electricity consumption (based on our tests) per cubic foot of measured usable storage space. For example, two models with the same energy cost per year may have different energy efficiencies -- the unit with more storage space being more efficient.

Noise:
Noise level was measured when the compressor started up and during steady running. Subjective judgments by a panel of listeners supplemented our noise-meter readings.
About This Brand

Amana is positioned as Whirlpool's value brand and goes head to head against other value brands available at big-box, independent, and regional stores. All of its refrigerators have a special antimicrobial lining on the door bins and in the deli bins.

Read our Brand Reliability
Features & Specs - Amana ABB1921WE[W]
info Claimed capacity (cu. ft.) 18.5
info Cabinet-depth model No
info French-door style No
info Water dispenser No
info Stainless/SS-look option Yes
More features and specs
User Reviews - Amana ABB1921WE[W]
User Reviews
Already own it? Write a review
 
1.0
Don't spend your hard-earned money on it
5/5/2014
Pros
Cons
Unreliable
Best Uses
Suggest Not Buying It
Comment:
Purchased this AMANA June 2011 and thought we were set for quite a while. The control board failed thirty-three (33) months later - $226 repair bill. It was also repaired a little while after we bought it too – different problem. We will not buy another AMANA product. We sent letter to them. On April 24, 2014 we received a meaningless telephone RECORDED MESSAGE from Angie about the problem. Apologized 5 times in scripted comments. Bottom line:they will do NOTHING about it. Not even worth ONE STAR but I had to complete the report with something !
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(3 of 3 customers found this review helpful)
 
1.0
Only thing Frosty in my kitchen is me
8/3/2012
Pros
Customizable Shelving
Easy Access
Cons
Noisy
Unreliable
Best Uses
Small Kitchens
Comment:
Initially really liked this refrigerator. Sadly, I will have my new friend Ron the repairman over next week to install a new compressor. This will be his third visit in my first month of ownership. I tried to get the major retailer to replace my lemon but they refused as once I sign for it no returns are made unless the store manager takes mercy on you. The manufacturer hung up on me and I was not being remotely demanding or rude. I am resigned to the fact that I will be purchasing an extended warranty and will more than likely be seeing a lot more of Ron.
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
(5 of 5 customers found this review helpful)
 
1.0
Bad Product
12/5/2011
Pros
Attractive Design
Customizable Shelving
Cons
Bad Ice Maker
Flimsy Shelves
Noisy
Unreliable
Best Uses
Comment:
We're average homeowners. We bought this model four years ago for[$]. The freezer never worked properly. It ices up so badly that we have to defrost everything for 24-48 hours. Amana customer service phone tech was no help. Suggested we call a service tech for $100 just to visit. Will never buy another Amana product.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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