7 people have reviewed this model.
| About - Hoover Platinum Bagless Canister S3865 |
|---|
| The Hoover Platinum Bagless canister S3865 canister vacuum cleaner includes a power brush, floor brush, dusting brush, and crevice tool. It weighs 27 pounds and provides usability features such as a retractable cord, brush on and off switch, suction control, manual carpet-height adjustment, and a telescopic wand. |
| About This Brand |
|---|
Hoover is positioned for the consumer who vacuums regularly and appreciates a deep clean. It introduced its first vacuum in 1907 and has established itself as one of the most recognizable brands in this country. More recently, Hoover was bought by TTI Floor Care, the owners of Dirt Devil, from Whirlpool. Hoover sells a wide variety of uprights in mass-market retailers, with models ranging in price from $50 to $300. It also makes hand and stick vacuums, canister models, deep cleaners, central vacuums, bare-floor cleaners, and an outdoor sweeper. Hoover has a more established presence in canister vacuums and makes about a dozen models, priced from $80 to $300. |
| Read our Brand Reliability |
| Features & Specs - Hoover Platinum Bagless Canister S3865 | |
|---|---|
Bag |
No |
|
Brush on/off |
Yes |
|
Easy on/off |
Yes |
|
Manual-pile adjust |
Yes |
|
Weight (lbs.) |
27 |
| More features and specs | |
Consumer Reports User Reviews
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By from
(1 of 1 customers found this review helpful)
Waste of my money
1/26/2012
Pros
Long Power Cord
Cons
Poor Design
Unreliable
Best Uses
Hardwood Floors
Comment:
The unit over heated repeatedly after only 15 min. of use. Manual said check for blockage and there was none. Hoover said take it to an authorized repair dealer. They checked and returned it. Still over heated so the service repair took it in saying it needed to be completely rebuilt. After THREE weeks still waiting on parts from Hoover. I will never buy another Hoover product. Over 400 dollars for a vacuum and instead of replacing it I am told to take it in for repair after two weeks of use and then three months of back and forth waiting on parts I am forced to buy a second vacuum to clean my house. Rest assured it will not be a Hoover product.
By from
(2 of 2 customers found this review helpful)
Terrible for wood floors/tile
1/12/2012
Pros
Long Power Cord
Cons
Inefficient
Best Uses
Carpet
Comment:
My husband purchased this vacuum since it got good reviews from Consumer Reports. It is TERRIBLE on wood floors. My old Dyson canister vacuum that is 8 years old is breaking but I vacuum almost daily (3 children, cat, dog) so he surprised me with a new vacuum. It works well on carpeting but the entire 1st floor of our house is wood/tile and I still drag out my old Dyson for the wood/tile. I was really hoping this would be good for carpet AND hard floors. I am going to purchase the Dyson DC23 for my hard floors. For the $ he spent I would have purchased a less expensive vacuum just for carpets. It is also difficult to clean. Dirt builds up in the canister that you can NOT get out!
By from
(5 of 5 customers found this review helpful)
It is definitely no Dyson
9/26/2011
Pros
Easy to Use
Long Power Cord
Cons
Heavy
Unreliable
Best Uses
Car carpet
Comment:
I had a Dyson DC14 animal upright but decided to get a canister vacuum and, based on consumer report reviews, decided to get the Hoover. I actually purchased 2 of these vacuums and one is quieter than the Dyson, one is not (one has a high pitched whining noise). Within 4 months the hose connection on one of the Hoover machines died (the one that is quieter) and it has now been in the shop for 3 weeks waiting on a replacement hose. I have 2 dogs, 2 cats and live in the desert (lots of hair, dust and sand). I was expecting more from the vacuum than what it picked up. While it's not bad (average would be my overall opinion) the Dyson is by far better. I actually purchased a Dyson DC23 animal canister vacuum while waiting for the Hoover to come back and plan to sell at least of these Hoovers as the Dyson has SOOOOOOO much better suction and picks up about twice as much as the Hoover. The Dyson is also lighter, has much nicer attachments (they are lower so get under furniture much easier), gets corners and edges better, and is easier to pull along while vacuuming.<br />While there are pros and cons with every machine, the Dyson wins hands down for suction and attachments. The Hoover's small rotary tool is awesome for cleaning the carpet in our car.<br />Overall, the extra $100 I spent on the Dyson was worth every penny and I would recommend the Dyson over the Hoover any time.
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