The Hoover Platinum Bagless canister S3865 canister vacuum cleaner includes a power brush, floor brush, dusting brush, and crevice tool. It weighs 27 pounds and provides usability features such as a retractable cord, brush on and off switch, suction control, manual carpet-height adjustment, and a telescopic wand.
About This Brand
Hoover introduced its first vacuum in 1907 and has established itself as one of the most recognizable brands in America. More recently, Hoover was bought from Whirlpool by TTI Floor Care, the owners of Dirt Devil. Hoover sells a wide variety of uprights at mass-market retailers, with models ranging from as little as $50 to $300. It also makes hand and stick vacuums, canister models (about $80 to $300), deep cleaners, central vacuums, bare-floor cleaners, and an outdoor sweeper, though the company is best known for its uprights.
Bag Denotes whether the model has a disposable bag. A growing number of vacuums, particularly upright models, use a container that can be emptied, eliminating the bag. To capture fine-dirt particles, however, these models must use a filter (such as a HEPA filter) that can need routine cleaning or replacement. Replacement filters tend to be significantly more expensive than bags. While vacuums with bags may also use filters, the bag acts as a prefilter that helps to keep the fine-dirt filter cleaner, thus extending its performance until cleaning or replacement. Another caveat: Emptying the dustbin and cleaning a filter can be messy, and handling it may expose you to dust and other allergens.
Weight (lbs.) Weight of the vacuum cleaner, to the nearest pound.
Brush on/off An on/off switch for the rotating brush lets you stop the brush from rotating when using tools or cleaning bare floors. This helps eliminate scattered dirt on bare floors and reduces the risk of injury if the vacuum tips over during use. It also reduces the risk of damaging a carpet or the finish of a bare floor if the vacuum sits in place at the low-height setting.
Easy on/off A switch that's located on the handle or where your foot can activate it is more convenient than one on the body of the vacuum.
Manual-pile adjust Lets you adjust the height of the machine to a carpet's pile height to allow for easy movement and thorough cleaning. Adjustments are automatic on some models, but we prefer the manual control afforded by some models.
Every time my wife uses this she brings the container to show me how much it has picked up before she empty's it. So far it has worked fine the only issue is the Air Director Umbrella has developed cracks where it fastens inside the vacuum. Hoover replaced it at no charge under the 72 month warranty. It was purchased in February 2011.
How long have you owned it:
More than six months
Yes, I would recommend this to a friend.
Broken In Less Than 3 Months
Easy To Empty
I've used this vacuum maybe five times. The last time I used it, it cut off in the middle of the job. The owner's manual says this can be because of overheating, so I followed the recommendation to leave it unplugged for at least 30 minutes. When I tried again, the lights on the cleaner body would come on, but the On/Off switch on the handle would not turn on the vacuum. I would press the switch and it would make noises like it was trying to start, but wouldn't completely start. Then, a flash and a pop came from the handle right where the hose meets the handle. After that, the vacuum would not start at all. Now I have to take it in to the service center, which I'm dreading because many of the other poor reviews I'm seeing state it takes weeks or months for Hoover to send replacement parts for warranty service. The bottom line is, the vacuum cleaner works well when it works, but you're rolling the dice that you're going to get a dud.
How long have you owned it:
No, I would not recommend this to a friend.
By Grumble Grumble
(3 of 3 customers found this review helpful)
After 1 year the motor intermittently cuts out - seems to be a bad connection between hose and canister. Carpet head release button broke. Wand extend/collapse collar broke. Carpet head rotating brush slows down when the vacuum is turned on and returns to normal speed only when the vacuum speeed control is completely off. Replacment parts have to be ordered from China. This is not the old style Hoover quality, it is a cheap [*]-made substitute.