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Hoover Platinum Bagless Canister S3865

Price range:

$299.54 - $485.99

Summary: This 27-pound canister from Hoover is bagless and has suction control, HEPA filtration, a brush on/off switch, and a 25-foot, retractable cord.

9 people have reviewed this model.

See all 9 user reviews

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Type: Bagless Canister

User Reviews

Consumer Reports User Reviews

Other User Reviews

Grumble Grumble

from

Vancouver

(1 of 1 customers found this review helpful)

1.0

Poor Quality

3/25/2012

Pros

Cons

Best Uses

Comment:

After 1 year the motor intermittently cuts out - seems to be a bad connection between hose and canister. Carpet head release button broke. Wand extend/collapse collar broke. Carpet head rotating brush slows down when the vacuum is turned on and returns to normal speed only when the vacuum speeed control is completely off. Replacment parts have to be ordered from China. This is not the old style Hoover quality, it is a cheap [*]-made substitute.

How long have you owned it:

More than six months

Bottom Line

No, I would not recommend this to a friend.

from

Austin, TX

1.0

Junk

2/27/2012

Pros

Long Power Cord

Cons

Inefficient

Noisy

Poor Design

Unreliable

Best Uses

Comment:

Over heated from day one. Hoover said too bad you bought you own so it has to be repaired. Authorized repair was told cannot take repair stock but must wait for 'warranty parts' to come from [*]. It has been eight weeks and counting and this was recommended by Consumer Report?

How long have you owned it:

One-to-three months

Bottom Line

No, I would not recommend this to a friend.

Dr Phil in NY

from

Rochester, NY

(1 of 1 customers found this review helpful)

1.0

Waste of my money

1/26/2012

Pros

Long Power Cord

Cons

Poor Design

Unreliable

Best Uses

Hardwood Floors

Comment:

The unit over heated repeatedly after only 15 min. of use. Manual said check for blockage and there was none. Hoover said take it to an authorized repair dealer. They checked and returned it. Still over heated so the service repair took it in saying it needed to be completely rebuilt. After THREE weeks still waiting on parts from Hoover. I will never buy another Hoover product. Over 400 dollars for a vacuum and instead of replacing it I am told to take it in for repair after two weeks of use and then three months of back and forth waiting on parts I am forced to buy a second vacuum to clean my house. Rest assured it will not be a Hoover product.

How long have you owned it:

One-to-three months

Bottom Line

No, I would not recommend this to a friend.

The Hoover Platinum Bagless Canister S3865 is part of the Vacuum cleaners test program at Consumer Reports. The Hoover Platinum Bagless Canister S3865 Vacuum cleaners features and specs include Brush on/off, Easy on/off, Manual-pile adjust, Weight (lbs.), Bag. In our lab tests, Vacuum cleaners models like the Hoover Platinum Bagless Canister S3865 are reviewed on Carpet, Emissions, Handling, Noise, Overall score, Pet hair, Tool airflow, Bare floors. Consumer Reports subscribers share reviews of the Hoover Platinum Bagless Canister S3865 based on personal experience. The Consumer Reports user reviews of the Hoover Platinum Bagless Canister S3865 include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Hoover Platinum Bagless Canister S3865.

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