What's this? This score is based primarily on washing ability, efficiency, capacity, and noise. The displayed score is out of a total of 100 points.
Approximate retail price:
Summary:This Whirlpool Front-loader washing machine has
• Auto temp. control
• Auto detergent dispenser
• Auto fabric softener dispenser
• End of cycle signal
• Rotary dial
• Stainless-steel tub
• Manufacturer recommends low-sudsing detergent.
• Comes with a 1 year warranty.
The Whirlpool Duet WFW70HEBW is part of the washing machine
test program at Consumer Reports. In our lab tests, front-loading washing machine
models like the Duet WFW70HEBW are rated on multiple criteria, such as those listed below.
This reflects the degree of color change to swatches of fabric that were included in an 8-pound and maximum capacity test load of mixed cotton items using the machines' most aggressive normal cycle. (We do not use special cycle or option buttons.)
This score is based on the energy needed to heat the water for 8-pound and maximum loads using a warm wash and cold rinse. We consider both gas and electric water heaters, and include electricity needed to run the washer and energy needed for drying. Washers that extract more water are scored higher.
This score denotes how much water it took to wash our 8-pound load and each machine's maximum load. On models that didn't set the fill level automatically, we used the lowest fill setting that sufficed for the 8-pound load. We then calculated water used per pound of clothing.
About This Brand
As with Kenmore, Whirlpool has a number of lines: Whirlpool Duet HT, Whirlpool Duet Steam, Whirlpool Duet Sport HT, and Whirlpool Duet Sport. In the coming year, Whirlpool will be promoting and advancing the use of steam on more of its models across the line. Prices range from $800 to $1,600. Whirlpool washers are known for the wide range of model choices and the variety of features on those machines.
Energy star The federal Energy Star program, administered by U.S. Environmental Protection Agency and the U.S. Department of Energy, identifies a wide range of home appliances that use 10-50% less energy and water than standard models. These appliances can help you use less energy at home and save money on your utility bills.
Stainless-steel tub Tubs constructed of stainless steel are likely to be more durable than plastic or porcelain, and they allow for higher spin speeds. Plastic is the next most durable choice.
Auto temp. control This feature automatically mixes hot and cold water to reach the chosen wash temperature (which differs on various makes of washers). It's a good way to compensate for normal variations in tap-water temperature and prevents problems caused by water that's too cold, which keeps detergent from working properly.
Auto temp. control
Auto bleach dispenser Automatic Bleach dispenser releases the bleach at the proper point in the cycle, giving the detergent additives sufficient time to work.
Bought this washer in February 2014. Used consumer reports to pick this washer. Washer has been working great, until one morning in August 2014 when I forgot to turn the water on. Error code and display went blank. Moist laundry was locked inside. Door would not open. I unplugged the washer, plugged back in and followed the instructions in the manual, but the display still blank. I called Whirlpool Experience Center and they said the first possible service date would be 17 days later by a repair service that is 70 miles away and has an F rating with the BBB. This company was the only repair service in my service area according to Whirlpool. And it took me many calls and 4 days after the washer broke down to even get this appointment!! In the meantime I called other repair services in my area and nobody wanted to do warranty work for Whirlpool. Whirlpool was not able to tell me how to reset the machine or at least open the door lock. I refused to use the repair company they set me up with because of their bad reputation but the rep simply said, that's your own choice, you pick your own and pay for labor and parts, we gave you an appointment, so fulfilled our end of the warranty deal. Very frustrated with Whirlpool, I was ready to just pick my own repair service and pay the bill. In the meantime I went online and looked up several Whirlpool trouble shooting forums. I found out how to reset the machine. Plug it in. Let it drain for 10 min. until it stops draining. Then hit Wash Temp, Spin, Soil and repeat. Then hit the start button. Display came on. Machine is working great again. Why couldn't this be in the manual or at least Whirlpool tell me this over the phone, as I explained my problem in detail. I would have given 5 stars for the washer, but took 2 stars away because of the HORRIBLE service from Whirlpool. I will never buy Whirlpool again.
How long have you owned it:
More than six months
No, I would not recommend this to a friend.
By Mike T.
from Oak Park, IL
Great Washer For The Price
Clean Clothes Well
Spins Clothes Dry
Heavy Items Don't Spin
I purchased a new Kenmore HE top loader in February 2014. After about a month of use, I exchanged it for a front loader. Being new to the HE arena, I just couldn't get used to how little water top loaders use, and how ineffectively they clean. With the front loader, at least the clothes constantly tumble in water. The cleaning power of this Whirlpool washer is admirable, and it was purchased on sale for only $649.00 at Sears. The capacity isn't bad. My only beef is that if you use the heavy duty cycle for heavy bedding, the machine won't spin. I had one comforter that came out soaking wet because it became so heavy when wet, the machine couldn't handle it. Didn't have this issue in my old conventional top loader. Other than this, I am impressed and would recommend.
How long have you owned it:
Yes, I would recommend this to a friend.
from Seattle, WA
Spins Clothes Dry
Doesn't Clean Effectively
Does not clean clothes
Read Consumer Reports review and based my purchase on an excellent for cleaning clothes. Very disappointing! I must run an extra rinse on EVERY load and more than 75% of the time I must run a second cycle to clean clothes. Two adult household with desk jobs, we work out daily. Six different kinds of HE laundry soap to see if this resolved issue. So far no mold smell-just clothing that smells like it accidentally made it from the dirty pile to the clean pile. I should have bought a top loader model that actually gets the clothes wet...and very disappointed at Consumer Reports review...