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Washing machines

Whirlpool Duet WFW70HEBW
 
Approximate retail price:
$799.99
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Summary: This Whirlpool Front-loader washing machine has
• Auto temp. control
• Auto detergent dispenser
• Auto fabric softener dispenser
• End of cycle signal
• Rotary dial
• Stainless-steel tub
• Stackable
• Manufacturer recommends low-sudsing detergent.
• Comes with a 1 year warranty.
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Community icon30 people have reviewed this model.
User Reviews
User Reviews

 
3.0
Great, as long as it works
8/14/2014
Pros
Adjustable Settings
Clean Clothes Well
Energy Efficient
Large Capacity
Quiet
Spins Clothes Dry
Cons
Best Uses
Comment:
Bought this washer in February 2014. Used consumer reports to pick this washer. Washer has been working great, until one morning in August 2014 when I forgot to turn the water on. Error code and display went blank. Moist laundry was locked inside. Door would not open. I unplugged the washer, plugged back in and followed the instructions in the manual, but the display still blank. I called Whirlpool Experience Center and they said the first possible service date would be 17 days later by a repair service that is 70 miles away and has an F rating with the BBB. This company was the only repair service in my service area according to Whirlpool. And it took me many calls and 4 days after the washer broke down to even get this appointment!! In the meantime I called other repair services in my area and nobody wanted to do warranty work for Whirlpool. Whirlpool was not able to tell me how to reset the machine or at least open the door lock. I refused to use the repair company they set me up with because of their bad reputation but the rep simply said, that's your own choice, you pick your own and pay for labor and parts, we gave you an appointment, so fulfilled our end of the warranty deal. Very frustrated with Whirlpool, I was ready to just pick my own repair service and pay the bill. In the meantime I went online and looked up several Whirlpool trouble shooting forums. I found out how to reset the machine. Plug it in. Let it drain for 10 min. until it stops draining. Then hit Wash Temp, Spin, Soil and repeat. Then hit the start button. Display came on. Machine is working great again. Why couldn't this be in the manual or at least Whirlpool tell me this over the phone, as I explained my problem in detail. I would have given 5 stars for the washer, but took 2 stars away because of the HORRIBLE service from Whirlpool. I will never buy Whirlpool again.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

 
4.0
Great Washer For The Price
8/13/2014
Pros
Clean Clothes Well
Large Capacity
Quiet
Spins Clothes Dry
Cons
Heavy Items Don't Spin
Best Uses
Delicates
Everyday Clothes
Towels
Comment:
I purchased a new Kenmore HE top loader in February 2014. After about a month of use, I exchanged it for a front loader. Being new to the HE arena, I just couldn't get used to how little water top loaders use, and how ineffectively they clean. With the front loader, at least the clothes constantly tumble in water. The cleaning power of this Whirlpool washer is admirable, and it was purchased on sale for only $649.00 at Sears. The capacity isn't bad. My only beef is that if you use the heavy duty cycle for heavy bedding, the machine won't spin. I had one comforter that came out soaking wet because it became so heavy when wet, the machine couldn't handle it. Didn't have this issue in my old conventional top loader. Other than this, I am impressed and would recommend.
How long have you owned it:
Three-to-six months
Bottom Line
Yes, I would recommend this to a friend.

 
1.0
Very disappointed
8/11/2014
Pros
Adjustable Settings
Energy Efficient
Large Capacity
Spins Clothes Dry
Cons
Doesn't Clean Effectively
Does not clean clothes
Long Cycle
Best Uses
Comment:
Read Consumer Reports review and based my purchase on an excellent for cleaning clothes. Very disappointing! I must run an extra rinse on EVERY load and more than 75% of the time I must run a second cycle to clean clothes. Two adult household with desk jobs, we work out daily. Six different kinds of HE laundry soap to see if this resolved issue. So far no mold smell-just clothing that smells like it accidentally made it from the dirty pile to the clean pile. I should have bought a top loader model that actually gets the clothes wet...and very disappointed at Consumer Reports review...
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The Whirlpool Duet WFW70HEBW is part of the Washing machines test program at Consumer Reports. The Whirlpool Duet WFW70HEBW Washing machines features and specs include Stainless-steel tub, Auto bleach dispenser, Auto temp. control, Energy star. In our lab tests, Washing machines models like the Whirlpool Duet WFW70HEBW are reviewed on Washing performance, Water efficiency, Capacity, Energy efficiency, Gentleness, Cycle time (min.), Vibration, Noise, Overall score. Consumer Reports subscribers share reviews of the Whirlpool Duet WFW70HEBW based on personal experience. The user reviews of the Whirlpool Duet WFW70HEBW include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Whirlpool Duet WFW70HEBW.
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