GPS

Comment:

These products look nice and seem to have a lot of features and they make you all kinds of promises about how accurate they are and how the maps are updated every two years. Don't believe a word of it. These things are junk and Magellan will leave you high and dry. The routing is a joke. I've wasted so much time following these directions only to find out there was a much easier, quicker way. It's taken me in a complete circle for no apparent reason. That, of course, is when the machine actually functions. I've been in the middle of a route and the thing just freezes up and, after you finally notice it's frozen and you're probably way off route, you have to completely reset/reboot the machine. <br /><br />I had the traffic service for a while too. Again, what a joke. We had a major freeway completely shut down and under construction for over two years and this thing tried to route me to that expressway every time I went somewhere. I called Magellan who told me to call Navteq who finally updated their software AFTER the freeway was reopened. What a waste of money. <br /><br />Oh, and if you expect any kind of customer service, forget it. Magellan will very politely tell you you're screwed. Map updates every two years? Sure, if you buy a new machine because the one you own has been discontinued, along with whatever mapping software contract that supported it. That's happened to me twice so far. Oh, but if you trade your $300.00+ machine in, they'll give you $50.00 towards a new $300.00 machine and then try to sell your traded-in machine for $150.00 to some other sap. <br /><br />Don't waste your money or time on any magellan product. Magellan isn't even in the top 35 in the latest Consumer Reports ratings. Garmin dominates followed by Tom Tom. There's a reason they're slightly more expensive than magellan. You may save a few dollars on a magellan GPS but what good is a GPS that can't navigate and has outdated maps and freezes up all the time? I have to think a lot of these positive reviews are from people who have never owned a GPS before and are too distracted by all the flashy superfluous features to realize how bad the core functions are. Have you seen that Allstate Insurance commercial in which Dean Winters pretends to be a GPS and causes the driver to make a wrong turn and crash? That's most likely a Magellan GPS he's pretending to be. <br /><br />Bottom line: Listen to the bad reviews. Listen to the warnings. Listen to Consumer Reports. DON'T BUY MAGELLAN!!!

Comment:

I purchased this unit in 2008. No map updates is offered. Magellan promo is to offer a newer model at a reduced price.

(1 of 1 customers found this review helpful)

Comment:

I bought this unit to replace an older Magellan Roadmate which was adequate but wouldn't charge any more. Thought this would be a significant improvement but was very disappointed. Most of the time it does a decent job although with some glitches. However it has sent me in the wrong direction or convoluted directions at times. Example: In San Diego going west on 56 fwy, wanting to merge south on I-5, it will direct me to take the north I-5 exit, go to surface streets and enter south I-5 at an onramp. Similar situation on westbound 52 fwy from Santee--exit fwy, go surface streets and reenter fwy. Huh??<br /><br />I wanted to upgrade my OS but the Content Manager keeps telling me there are no updates available even though the Magellan website says there are. I tried customer support via e-mail and after 6 frustrating communications which helped not at all, I gave up. Even though I explained my problems in great detail, which included problem of free 90 day traffic reports running out in half the time (they said to update the OS... grrr), they were just no help. Example: I told them I tried two different computers to update the OS, one running Windows 7 and one running Windows XP, and they suggested I try another computer. I keep trying from time to time to update but no luck. This is very frustrating because their website says that system 8.3.2 will correct some of the problems I experience. I tried to post a comment on their update page but it won't let me.