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MP3 players

Microsoft Zune HD (32 GB)
Microsoft-Zune HD (32 GB)-MP3 player-image
Approximate retail price:
$369.95
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We expect this model to perform similarly to the tested Microsoft Zune HD (16 GB) although it may differ in price and features.
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Community icon6 people have reviewed this model.
Type: Media players - screens less than 5-inches
User Reviews
Consumer Reports User Reviews
Other User Reviews
By
from
 
4.0
Recommended
4/19/2012
Pros
Great Sound
Long Battery Life
Lots of Storage
memory
Reliable Performance
Sound Quality
Cons
Best Uses
Anywhere
Comment:
.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
By
from
 
4.0
Decent Product
4/8/2012
Pros
Long Battery Life
Lots of Storage
Reliable Performance
Sleek/Compact
Cons
Confusing Controls
Best Uses
Anywhere
At Work
Commuting
Gym / Working Out
Travel
Comment:
I have enoyed my Zune for well over a year now. I bought the 32g and because I download video and movies am glad that I did. I use the Zune with headphones, motorcycle, car and have enjoyed it. So what are the pros?<br />1. If you just want mainly music and video then it beats even Apple.<br />2. light and tough<br />3. Long and I mean long battery life<br />4. Online music and video, I like what Zune offers and it keeps my music and video needs filled. Also easy to use<br />5. The screen quality for movies is great<br /><br />Cons<br /><br />1. Loading video takes a long time, music is quick<br />2. If you like lots of Apps then Zune is not for you.<br />3. Not a lot of gadgets like docks for the Zune<br /><br />Without a doubt I am rough on my Zune, mine is about 2 years old and going great, I have had no freeze ups or problems. Like I said if you want music and some videos (I loaded Walking dead) the screen quality was great. I have not regreted ever buying the Zune.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
By
from
 
1.0
this is my experience with the hd 32
12/31/2011
Pros
There is no human support
Cons
Freezes Up
Best Uses
Anywhere
Comment:
my hd32 has froze up in the update mode and i cant get any support for this product or info on how to fix it as FAR AS IM CONCERNED THIS ITEM IS A HUGE WASTE OF MONEY I AM GOING TO GET A IPOD TOUCH LESS ISSUES AND HUMAN SUPPORT THANK YOU ZUNE FOR WASTING MY MONEY I WORK SO VERY HARD FOR!!!!!!!!!!!!!!
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.
The Microsoft Zune HD (32 GB) is part of the MP3 players test program at Consumer Reports. The Microsoft Zune HD (32 GB) MP3 players features and specs include Video playback, Volume limiter, Audio playback formats, Built-in microphone, Color display, Slideshow capability, FM radio, Mac compatible. In our lab tests, MP3 players models like the Microsoft Zune HD (32 GB) are reviewed on Still picture quality, Audio playback time (hr.), Damage resistance, Ease of use, Headphone quality, Width (in.), Depth (in.), Height (in.), Weight (oz.), Video playback time (hr.), Motion video quality, Overall score. Consumer Reports subscribers share reviews of the Microsoft Zune HD (32 GB) based on personal experience. The Consumer Reports user reviews of the Microsoft Zune HD (32 GB) include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Microsoft Zune HD (32 GB).
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