- In this report
- Overview
- Who’s responsible?
- What you can do
What you can do
Last reviewed: August 2010
This article appeared in Block your account
Tell your phone company to put a cramming block on your account to stop third-party charges. You shouldn’t have to pay a fee for the block.
Scrutinize your bills
Check your past year’s phone bills for unnoticed charges.
Demand a refund
Although Arwe’s Verizon bill directed him to call the aggregator to dispute charges, Verizon gave him a refund for the entire amount.
Complain
Contact the Federal Communications Commission (esupport.fcc.gov/complaints.htm), the FTC (ftccomplaintassistant.gov), and your state attorney general. Name the phone company, aggregators, and third-party billers in your complaint.
