Trap #5

Return fees

Many electronics items, especially cameras, camcorders, computers, monitors, printers, scanners, projectors, PDAs, and GPS devices, are subject to a 15 to 25 percent restocking fee if they are returned opened or if they're not in a factory-sealed box. If you return a refurbished item, it might be subject to a restocking fee, too. You might even be charged a 15 percent restocking fee for some appliances, tools, and lawn-and-garden products if you don't return them in their original packaging. Merchants can't resell as new any item after the package has been opened, so they penalize you for opening it.

Dodge it! Don't open the package if you don't want what's inside. Items like computer software, music CDs, and movie DVDs aren't generally returnable for another title after the seal has been broken. But if you do break a seal, some stores will give you a partial refund of a restocking fee if you ask. You should not have to pay a restocking fee if the item was defective when you unwrapped it. And always find out about a store's return policy before you buy. Things like restocking fees and limits on what you can return vary among retailers, and some retailers have a different policy online than they do in their stores. (See Spot return gotchas for more on which retailers have the best-and worst-return policies.)

This article appeared in Consumer Reports Shopsmart Magazine.