Whom to call
Hospital specialists can help coordinate your care, but you might have to ask for their services if the hospital doesn't volunteer to provide them. Unless otherwise noted, they are not physicians.
Case manager
Usually assigned by a care provider or insurer to patients with complex conditions to help usher them through the various phases of hospital and post-discharge care and to verify coverage and benefits.
Hospitalist
A physician, usually an internist or pediatrician, who has received advanced training in the practice of in-hospital medicine. Usually takes over from your regular outside doctor during your stay.
Palliative-care specialist
Usually a physician who focuses on improving patients' comfort, coordinating their care, and providing counseling and support for patients and their families. Unlike hospice programs, palliative care can be helpful for anyone with a complex, serious condition, not just those nearing the end of their lives.
Patient advocate
A hospital employee who mediates between families and hospital staff.
Social worker
A hospital staff member who helps to plan post-discharge care and identify helpful community resources. You might be assigned a social worker automatically, but if not, ask for one.
Infection specialist
A physician specifically trained in infection control. Ask for an immediate consultation if you or a loved one is diagnosed with an infection while in the hospital.
