January 2009
Talking to people with Alzheimer’s
People with Alzheimer's often become agitated when you address them in "baby talk," according to a 2008 study. The nonprofit
Family Caregiver Alliance suggests some tips for better communication.
Focus attention. First turn off the TV, close the curtains, or move to quiet surroundings. Before speaking, address the person by name, identify yourself, and use touch and eye contact to maintain focus.
Be respectful. Don't make your voice higher or lower than normal or use infantile language. But do speak slowly and distinctly.
Keep it simple. Ask one question at a time, preferably one that requires a yes or no answer. If that's not possible, limit the choices. For example, ask, "Would you like to wear your blue shirt or the red one?" and show options at the same time.
Be patient. Repeat your message or question if necessary. It's OK to suggest the words that the person might be struggling to remember.
Show affection. If the person becomes confused or angry, don't try to correct him. Instead, offer comfort and support. Hold hands, hug, smile, nod, and offer praise and reassurance.
Distract and redirect. If the person becomes upset, first acknowledge the feelings, then change the subject or the environment. For example, say, "I see you're feeling sad. I'm sorry. Let's go for a walk."
Discuss the past. Many people with dementia can't remember what happened 45 minutes ago but can clearly recall their lives 45 years earlier.
Laugh. People with dementia tend to retain their sense of humor and like to laugh along with you as long as it's not at their expense.
Focus attention. First turn off the TV, close the curtains, or move to quiet surroundings. Before speaking, address the person by name, identify yourself, and use touch and eye contact to maintain focus.
Be respectful. Don't make your voice higher or lower than normal or use infantile language. But do speak slowly and distinctly.
Keep it simple. Ask one question at a time, preferably one that requires a yes or no answer. If that's not possible, limit the choices. For example, ask, "Would you like to wear your blue shirt or the red one?" and show options at the same time.
Be patient. Repeat your message or question if necessary. It's OK to suggest the words that the person might be struggling to remember.
Show affection. If the person becomes confused or angry, don't try to correct him. Instead, offer comfort and support. Hold hands, hug, smile, nod, and offer praise and reassurance.
Distract and redirect. If the person becomes upset, first acknowledge the feelings, then change the subject or the environment. For example, say, "I see you're feeling sad. I'm sorry. Let's go for a walk."
Discuss the past. Many people with dementia can't remember what happened 45 minutes ago but can clearly recall their lives 45 years earlier.
Laugh. People with dementia tend to retain their sense of humor and like to laugh along with you as long as it's not at their expense.
